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Overview
We do not offer returns or exchanges on purchases.
However, if a product is received with a fault or damage, we will ensure it is either repaired or replaced based on the situation and requirements.
Please note, if the product does not meet the conditions for faults or damages, we will unable to process any exchange requests, even if the items are returned to us.
We kindly ask that you review your purchase carefully before completing your order.
Our policy for defective or damaged item lasts 2 days. If 2 days have passed since receiving your product, we can’t offer you a exchange.
Customise products cannot be return or exchange.
To complete your exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where NO return are granted for defective or damaged item:
- Items with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 10 days after delivery
If you are approved, then your exchange will be processed within a 3 days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.
Shipping returns
To exchange your defective or damaged product, you should mail your product to our warehouse.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
FREQUENTLY ASKED QUESTIONS
Answers to your most common questions.
Shipping time?
Estimated shipping within karachi 3-4 bussiness days.
Estimated shipping for outside Karachi is 5-6 bussiness days.
Shipping Charges?
Standard shipping charges are Rs. 250/- Across Pakistan.
Cancel or modify my order?
Unfortunately, we cannot cancel or modify order once it has been placed, as we prioritize fast and precise delivery.
Are the colors as depicted in the images?
We strive for accurate color representation, but display variations may cause slight differences.
Measurements mentioned exact for all products?
Measurements are approximate, please allow a 3-4 inch margin for manual errors.
CONTACT US
Phone: 92-333-1119165
Email: modify.pk1@gmail.com
Free standard shipping on all orders of Rs 3500
Support Availability
24 Hrs – 7 Days
Address: Karachi, Pakistan
Do you have questions about how we can help ?
Send us an email and we’ll get in touch shortly.